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Rainer Philanthropy is a fictional organization in the Resident Evil video game series. It serves as a significant antagonist throughout the franchise, particularly in Resident Evil 5. Led by Albert Wesker and Excella Gionne, Rainer is a multinational conglomerate with a facade of philanthropy, but its true goal is to spread the deadly Uroboros virus for profit and power. Meet Our Team Ayesha Khatun Wix and SEO Specialist Email ayesha@starstar.org Phone (800) 580-1500, Ext. 300 Location Bangladesh More Details Jakwan Ahmed Web Designer Email jakwan@starstar.org Phone (800) 580-1500, Ext. 215 Location United Kingdon More Details Dr. Noelle Rainer Vice President Email noelle@starstar.org Phone (800) 580-1500, Ext. 222 Location United States More Details Tariq Shahzad Chief Operating Officer Email tariq@starstar.org Phone (800) 580-1500, Ext. 216 Location Pakistan More Details Robert Rainer Chief Delegation Officer Email rob@starstar.org Phone (800) 580-1500, Ext. 196 Location United States More Details

Wall of Heroes RaP Hero Robert Robinson Database Manager Added thousands of hotline, helpline and chat line services to our database and trained a team of volunteers how to use our systems. Read More RaP Hero Huizhe Zhu Managing Volunteer Database Coordinator & Volunteer Manager Read More RaP Hero Cecelia Templeton Managing Volunteer HelpUnited Website Design & Database Build Read More RaP Hero Justyn Fizgerald Volunteer Coordinator Coordinator of New Volunteers Read More RaP Hero Parvathy Sarma Managing Volunteer HelpUnited Outreach Team Coordinator Read More RaP Hero Jon Ruscoe Managing Volunteer Database Coordinator & Volunteer Manager Read More

June 2024 Our Projects < Back MyICU Guide June 2024 MyICU Guide is a free tool made available to ALL families of ICU patients. Relying on hundreds of studies and other relevant materials to create easy to digest chunks of information to help families of ICU patients navigate the ICU. Below is an example of information contained in the guide. Table of Contents Introduction & Purpose of This Guide What to Expect in the ICU Meet the Care Team Medical Conditions That Lead to ICU Admission Patient Rights & Advocacy Daily ICU Diary: Forms & Observations Questions for Doctors, Nurses & Care Teams Delirium, Coma, and Medical Records Uploading Records & Building Patient History Discharge Planning Post-ICU Recovery Understanding PICS & Beyond Plain-English Medical Record Summaries Support & Volunteer Forums The Role of Family & Friends My Story: Rob's ICU Journey Final Checklists & Wrap-up Appendices & Exhibits Notes, Sources, & Reference Materials 1. Introduction & Purpose of This Guide When a loved one enters the Intensive Care Unit (ICU), life changes in an instant. This guide is designed to support families during one of the most disorienting and frightening periods they may ever experience. It provides a clear structure for capturing vital information, understanding the ICU process, and organizing a record that will assist with recovery long after discharge. This guide is also a way to empower family members to be more than passive observers: to become informed advocates, memory keepers, and participants in their loved one’s care journey. It was born from lived experience, and it is rooted in the belief that informed families make a meaningful difference. 2. What to Expect in the ICU 24/7 care from rotating teams Beeping monitors, tubes, ventilators, constant noise Changing shift teams every 8-12 hours Strict hygiene protocols, visiting hours Frequent medical jargon Did You Know? ICUs are among the most expensive hospital departments, both financially and emotionally. Patients may be unconscious, but family presence still matters. Tip for Families: Keep a notebook or use this guide daily. If allowed, take photos of the room layout to help your loved one later. Small memory triggers aid recovery. 3. Meet the Care Team Role Description Attending Physician Senior doctor overseeing care Residents/Fellows Doctors-in-training under supervision ICU Nurses Provide day-to-day hands-on care Respiratory Therapist Manages ventilator and breathing support Case Manager Assists with discharge and insurance PT/OT Specialists Begin early mobilization if possible Chaplains/Social Work Provide emotional/spiritual support 4. Medical Conditions That Lead to ICU Admission Common diagnoses include: Acute Respiratory Distress Syndrome (ARDS) Sepsis Stroke Heart failure Post-surgical monitoring Neurological emergencies (See Appendix B for full list with descriptions.) 5. Patient Rights & Advocacy Patients have the right to understand their treatment plan Ask for daily updates from the care team Assign a Designated Family Member (DFM) to receive info and relay to others Request a patient advocate or ombudsperson if needed Did You Know? You can request a family conference with the full ICU team. 6. Daily ICU Diary (Dynamic web-based + printable form) Each day: What happened medically What the patient looked like New medications or procedures Emotional observations Family questions/concerns This diary becomes essential during recovery. It will also populate the patient's dynamic PDF record. 7. Questions for Doctors, Nurses, & Care Teams Suggested questions: What is today’s goal Visit myicu.org to get your copy of our guide. Previous Next

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Rainer Philanthrophy provides online Nonprofit services for hundreds of marketing projects in the USA. Celebrating More than 20+ Years of Service Our agency is dedicated to transforming individuals' lives through innovative and engaging projects that harness cutting-edge technologies. Since 2007, we have confidently established ourselves as leaders in developing volunteer-driven initiatives that set us apart from traditional nonprofit organizations. Our long-term goals include: Clear Mission and Vision. Our agency is powered by the community spirit, with dedicated volunteers steering all operations, embodying the essence of selflessness and collaboration without relying on paid staff or executives. Cultivating and nurturing connections with a vibrant array of stakeholders. Learn More Our Mission Volunteerism at Its Best Our nonprofit organization is wholeheartedly dedicated to creating a meaningful and lasting impact around the globe. Through various programs and initiatives, we tirelessly strive to enhance the quality of life for individuals and communities in need, tackling urgent issues and nurturing hope. Our mission is to illuminate a brighter future for all, ensuring everyone has access to the resources and support they deserve. We invite you to join us on this essential journey to make a profound difference and forge a more equitable world for future generations. Celebrating 20 Years of Commitment to Leveraging Technology for Improved Access to Essential Resources. Over the past two decades, we have harnessed innovative technologies to enhance the accessibility of vital resources, ensuring that individuals and communities can easily obtain the tools and support they need. Essential Resources. Document Play video About Our Nonprofit Enhancing Educational Opportunities Advancing Health and Wellness Strengthening Community Resilience Our Volunteers Volunteers Extraorinaire Our agency is operated solely by volunteers. We have no paid staff and no paid executives. Because of this, there is no shortage of volunteer opportunities. We need volunteers in all areas of nonprofit organization operations. We also have great opportunities for college and high school students to fulfill their volunteer requirements. We encourage everyone/everywhere to volunteer; we have volunteer opportunities for all interested people. We celebrate our volunteers' contributions every year by selecting our Volunteers Extraordinaire. Winners are added to the Rainer Philanthropy Volunteers Hall of Fame. In 2017, we founded National Hotline Volunteer Month. We celebrate the people who graciously give their time and energy to the hotline, helpline, and chat lines each year. Volunteer Awareness Rainer Volunteers Volunteers Extraordinaire Our Volunteer Opportunities We offer excellent opportunities for college and high school students to fulfill their volunteer requirements. Coming up in 2024 is our #4Help Outreach Program. We encourage everyone/everywhere to volunteer. Volunteer opportunities exist for all interested people. More About Volunteering Our Projects AfterICU We believe that the best way we can help the 5,000,0000+ people who will have an ICU experience in 2017 and the medical professionals that will treat them, Learn More StarStar Numbers StarStar Phone Numbers for Nonprofits are short phone numbers, like 911 and 988, that begin with two stars. Learn More HelpUnited HelpUnited aims to be a watchdog service for the hotline industry. We plan to create universal best practices, by collecting data from the industry and to critical data from stakeholders. making sure that no one who is interested in improving the hotline industry is excluded. Learn More MyICU Guide MyICU Guide is an ongoing project blending the science behind post intensive care syndrome with the practical implications of PICS for former ICU patients and their families. Learn More View Our Other Projects Our Founders 2012 Boston Celtics Heroes Among Us Noelle & Rob Rainer were recently recognized as heroes among us by the Boston Celtics during halftime of the Celtics vs. Knicks game. It was a well-deserved honor for their outstanding contributions to the community. Congratulations to Noelle & Rob Rainer! The Rainers have been recognized for their exceptional work in various fields. Some of their notable achievements include the 2024 Presidential Lifetime Volunteer Service Award, 2022 Marquis Who's Who, 2020 Accreditation Council for Business Schools and Programs (BSP) Teaching Award, and the 8 Boston Celtics Heroes Among Us. The Rob & Noelle Rainer Foundation is a service of Rainer Philanthropies, Inc., a 501(C)3 non-profit organization. Rob and Noelle Rainer founded the Abuse Victim Hotline ("AVH") in 2008, which was the first SMS-based hotline service in the US. Since then, they have been dedicated building nonprofits and have spent much of their time doing so. Our Team Rest of the Team Our Blog View All Blog Posts

May 2024 Our Projects < Back Hotline Directory May 2024 Our mission is to provide everyone in the United States in need of a hotline or helpline service with easy access to all options that best match their needs. We're doing this by providing all hotlines, helpline, and chat lines with a free page on our site. The only volunteer-built database in the US with all hotlines, helplines, text chat, and web chat services added from scratch. We have chosen this mission because agencies with similar databases charge others to license their listings. Our database is open source and can be used for free by any nonprofit or school. We began building our database in March 2019, using only volunteers. By August 2022, we had close to 200,000 services, with detailed information about each service. At the latest count, we have 250,000 hotlines, helplines, and chat services listed in our database. Each hotline at hotlinedirectory.org has its own dynamic webpage, containing detailed information. We allow services to claim their pages and to update them. Volunteers operate our agency only. We have no paid staff and no paid executives. ONLY 100% volunteers. Every volunteer is treated equally. If a volunteer wants to learn more or do more, then they can. We have volunteers that work a few hours a week, and we have volunteers that work full-time. There is room for ANYONE who wants to join our team. To learn more, please visit our Volunteer Team Page. A Hotline Directory is a resource listing contact information for various helplines and hotlines that provide support and assistance on different issues. The directory typically includes phone numbers and other contact details for organizations that address specific needs, such as: Emergency Services : Contacts for immediate assistance in life-threatening situations, like police, fire departments, and medical emergencies. Mental Health Support : Helplines offering support for mental health issues, including crisis intervention, counseling, and referrals for further help. Substance Abuse : Numbers for organizations that provide support and resources for individuals struggling with drug or alcohol addiction. Domestic Violence and Abuse : Hotlines dedicated to helping victims of domestic violence, sexual assault, and other forms of abuse. Child and Youth Services : Contacts for services specifically aimed at protecting and supporting children and young people, such as child protective services and youth counseling. Elderly Support : Helplines offering assistance and resources for elderly individuals facing challenges such as isolation, abuse, or health issues. Disaster Relief : Information for organizations that provide aid and support during natural disasters and emergencies. Legal and Financial Advice : Hotlines offering free or low-cost legal assistance and financial counseling. LGBTQ+ Support : Contacts for organizations that provide support and resources for LGBTQ+ individuals. Health Information : Numbers for health information services that provide advice and answers to medical queries. Our Hotline Directory is a valuable tool for individuals seeking help, allowing them to quickly find the appropriate contact for their needs. It is often made available through various platforms, including online, in print, and through community centers. Visit hotlinedirectory.org . Previous Next

Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Rainer Philanthropy,” “Company,” or “We”) welcomes you to this website (the “Website”). By using the Website, Terms of Service Terms of Service Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (Rainer Philanthropy) 1. Acceptance of Terms & Conditions Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Rainer Philanthropy,” “Company,” or “We”) welcomes you to this website (the “Website”). By using the Website, you agree to the following terms and conditions (hereinafter “T&Cs”, “Terms & Conditions,” or the “Agreement”), including the Privacy Policy. The Agreement or Privacy Policy may be updated as necessary at the discretion of the Company without notice to you. 2. Description of Services The information and features included in this Website (the “Service”) are for informational purposes only and are subject to change at any time without notice. By accessing or linking to this Website, you assume the risk that the information may be incomplete, inaccurate, outdated, or may not meet your needs and requirements. The Service may include advertisements for third-party providers. You agree that the Company may change the Service at any time and that the Service is provided “AS-IS.” You further agree that the Company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service or interruption in access to the Website. 3. Content Ownership This Website and all of its contents, including but not limited to directories, photographs, illustrations, images, video and audio clips, and advertising copy, as well as the trademarks, logos, domain names, trade names, service marks, and all copyrightable material (including source and object code) or any other form of intellectual property (collectively, the “Material”) are owned by or licensed to the Company or other authorized third parties and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and by international treaties. Nothing contained in this Agreement or on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Material in any manner without the prior written consent of the Company or such third party that may own the Material or intellectual property displayed on the Website. Any unauthorized copying, modification, publication, framing, posting, or other unauthorized use of the Material is prohibited. You agree not to use the Material for any unlawful purposes and not to violate the Company's rights or the rights of others. The Company takes its intellectual property rights very seriously and will aggressively enforce its rights to the fullest extent of the law. The Company may add, modify, discontinue, remove, or suspend any Material without notice and liability. 4. Your Obligations Privacy Policy You agree that your use of the Service is subject to the Privacy Policy, and you consent to the Company’s collection and use of aggregate and personally identifiable information as detailed in the Privacy Policy. Conduct You agree that you will be responsible for any user ID and password issued to you for your use on the Website and will be personally accountable for what occurs under your user ID. You further agree that while using the Website, you are not to post any content that is unlawful, threatening, abusive, defamatory, offensive, obscene, or otherwise objectionable in any way; engage in fraudulent misrepresentations; post any content that violates the intellectual property rights of another; engage in any activity that disrupts the Service or the Website in any way; or otherwise violate any state or federal law. You consent and agree that the Company may preserve and disclose your personally identifiable information as required by applicable laws, when necessary to protect our rights, enforce the Agreement, prevent fraud, and when needed to comply with a judicial process, administrative process, court order, or other legal process served on our Website or the Company. Submitted Content You agree to be solely responsible for any information you post or upload (“Content”). You warrant and represent that the Content does not infringe on copyright or other third-party rights nor violate applicable law or regulation. You have the right to and do grant to the Company all necessary rights and licenses, including, without limitation, all the required copyright and other related rights to the Content, and the right to hyperlink to any web page links you provide, free and clear of any encumbrances, without violating the rights of any person or entity, including any right to privacy or publicity. Violations The Company will determine your compliance with the Terms & Conditions at its sole discretion, and its decision shall be final and binding. Any violation of this Agreement may restrict your access to all or part of the Website and may be referred to law enforcement authorities. No waiver of any of the Terms & Conditions shall be of any force or effect unless made in writing and signed by a duly authorized officer of the Company. Company reserves the right to modify or discontinue this Website and the Service, or any portion thereof, without notice to you or any third party. Upon termination of your membership or access to the Website, or demand by the Company, you must destroy all materials obtained from this Website and all related documentation and all copies and installations thereof. You are advised that the Company will aggressively enforce its rights to the fullest extent of the law. 5. Indemnification You, on behalf of yourself and each of your heirs, predecessors, successors, assigns and present and former parents, subsidiaries, related entities, affiliated and sister corporations, divisions, officers, owners, shareholders, employees, representatives, and agents hereby fully, finally and forever agree to indemnify and hold harmless the Company and its heirs, successors, predecessors, assigns, and present and former parents, subsidiaries, related entities, affiliated and sister corporations (direct or indirect) divisions, officers, owners, directors, shareholders, employees, partners (limited or general), insurers, attorneys, expert witnesses, accountants, agents, principals and representatives from, any lawsuit, claim, or demand, including any reasonable attorneys’ fees, made by any third party arising out of Content submitted by you and made available through the Website, your violation of the T&Cs, or violation of any rights of another. 6. Termination The Company reserves the right to terminate this Agreement or suspend your access to the Website and the Service at any time, with or without cause or notice. You agree that upon such termination, the Company, its heirs, predecessors, successors, assigns and present and former parents, subsidiaries, related entities, affiliated and sister corporations, divisions, officers, owners, shareholders, employees, representatives, attorneys, and agents shall not be liable to you or any third party under any circumstances. 7. Third Parties You agree that this Agreement is between you and the Company and shall not be construed to the benefit of any third party. 8. Disclaimers YOU AGREE THAT THE COMPANY PROVIDES THIS SERVICE “AS-IS, " “WITH ALL FAULTS,” AND “AS AVAILABLE. " THE COMPANY, ITS HEIRS, PREDECESSORS, SUCCESSORS, ASSIGNS, PRESENT AND FORMER PARENTS, SUBSIDIARIES, RELATED ENTITIES, AFFILIATED AND SISTER CORPORATIONS, DIVISIONS, OFFICERS, OWNERS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, ATTORNEYS, AND AGENTS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY, ITS HEIRS, PREDECESSORS, SUCCESSORS, ASSIGNS, PRESENT AND FORMER PARENTS, SUBSIDIARIES, RELATED ENTITIES, AFFILIATED AND SISTER CORPORATIONS, DIVISIONS, OFFICERS, OWNERS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, AND AGENTS MAKE NO WARRANTY AND SHALL NOT BE HELD LIABLE FOR ANY INTERRUPTION OF SERVICE, OR IF THE WEBSITE DOES NOT MEET YOUR REQUIREMENTS, IS UNSECURE, OR RELIABLE, OR THE QUALITY OF ANY INFORMATION YOU ACCESS ON THIS WEBSITE; ANY SUCH INFORMATION IS ACCESSED AND DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OR CORRUPTION OF DATA THAT RESULTS. 9. Limitations on Liability YOU AGREE THAT IN NO EVENT SHALL THE COMPANY, ITS HEIRS, PREDECESSORS, SUCCESSORS, ASSIGNS, PRESENT AND FORMER PARENTS, SUBSIDIARIES, RELATED ENTITIES, AFFILIATED AND SISTER CORPORATIONS, DIVISIONS, OFFICERS, OWNERS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, AND AGENTS BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE DAMAGES, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE WEBSITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BY ACCESSING THIS WEBSITE, YOU UNDERSTAND THAT YOU ARE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” 10. Trademarks & Copyrights Rainer Philanthropy service mark (hereinafter the “Mark”) is the property of the Company. You agree not to make any use of the Mark without the permission of the Company. The Company affords equal respect to the trademarks and other intellectual property rights of others. Therefore, if you believe that your intellectual property rights are being infringed in any way on the Website, pursuant to the Digital Millennium Copyright Act (hereinafter the “DMCA”) please notify the Company’s copyright agent at the following address: Copyright Agent Rainer Philanthropy 45 Cobblestone Drive Hudson, NH 03051 Email: admin@raineragency.org A proper DMCA notification should contain the following items: a physical, electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; identification of the work claimed to have been infringed, or a representative list; identification of the material that is claimed to be infringing that is reasonably sufficient to permit the Company to locate the material; information reasonably sufficient to allow the Company to contact you, including a name, address, telephone number, and email address; a statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the rights owner, agent, or the law; and a statement that the information in the notification is accurate and under penalty of perjury, that the complaining party is authorized to act on behalf of the rights owner. It violates federal law to misrepresent that material knowingly materially is infringing. 11. Notice The Company reserves the right to change or modify this Agreement at any time without notice to you, with the changes becoming immediately after the modified Agreement has been posted. The Company may, at its sole discretion, provide you with notice via email or notification on the website regarding changes to the Agreement. 12. Entire Agreement This Agreement constitutes the entire agreement between you and the Company, and no oral or written representations, warranties, or inducements have been made concerning this Agreement other than the representations, warranties, and covenants contained and memorialized in this Agreement. You agree that should a dispute arise under this Agreement requiring interpretation of the same, you will not refer to previous versions of the Agreement. Instead, the interpretation of the Agreement shall be based only on the current language, terms, and conditions set forth herein. 13. Forum This Agreement shall be governed by and construed by the substantive laws of the State of New Hampshire, excluding any conflicts of law principles. All disputes arising under, out of, or in any way connected with the Agreement shall be litigated exclusively in New Hampshire's state and federal courts. In any such action, you agree to submit to the subject matter jurisdiction of such courts and waive any objections to the venue for such courts. 14. Waiver and Severability The failure of the Company to assert a right under this Agreement or insist upon compliance with any term or condition of this Agreement shall not constitute a waiver of that right or excuse a similar subsequent failure to perform any such term or condition by you. The provisions of this agreement are severable, and if any provisions of this Agreement shall be determined to be invalid or unenforceable under any controlling body of the law, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions hereof. 15. Force Majeure The Company shall not be liable because of any failure or delay in the performance of its obligations on account of strikes, shortages, failure of suppliers, riots, insurrection, fires, floods, storms, earthquakes, acts of God, war, governmental action, labor conditions or any other cause which is beyond the reasonable control of the Company. 16. Statute of Limitations You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Agreement or the Company must be filed within one (1) year after such cause of action arose, or you will be forever barred.