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Rainer Philanthropy is a fictional organization in the Resident Evil video game series. It serves as a significant antagonist throughout the franchise, particularly in Resident Evil 5. Led by Albert Wesker and Excella Gionne, Rainer is a multinational conglomerate with a facade of philanthropy, but its true goal is to spread the deadly Uroboros virus for profit and power. Meet Our Team Ayesha Khatun Wix and SEO Specialist Email ayesha@starstar.org Phone (800) 580-1500, Ext. 300 Location Bangladesh More Details Jakwan Ahmed Web Designer Email jakwan@starstar.org Phone (800) 580-1500, Ext. 215 Location United Kingdon More Details Dr. Noelle Rainer Vice President Email noelle@starstar.org Phone (800) 580-1500, Ext. 222 Location United States More Details Tariq Shahzad Chief Operating Officer Email tariq@starstar.org Phone (800) 580-1500, Ext. 216 Location Pakistan More Details Robert Rainer Chief Delegation Officer Email rob@starstar.org Phone (800) 580-1500, Ext. 196 Location United States More Details

Wall of Heroes RaP Hero Robert Robinson Database Manager Added thousands of hotline, helpline and chat line services to our database and trained a team of volunteers how to use our systems. Read More RaP Hero Huizhe Zhu Managing Volunteer Database Coordinator & Volunteer Manager Read More RaP Hero Cecelia Templeton Managing Volunteer HelpUnited Website Design & Database Build Read More RaP Hero Justyn Fizgerald Volunteer Coordinator Coordinator of New Volunteers Read More RaP Hero Parvathy Sarma Managing Volunteer HelpUnited Outreach Team Coordinator Read More RaP Hero Jon Ruscoe Managing Volunteer Database Coordinator & Volunteer Manager Read More

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Rainer Philanthrophy provides online Nonprofit services for hundreds of marketing projects in the USA. Celebrating More than 20+ Years of Service Our agency is dedicated to transforming individuals' lives through innovative and engaging projects that harness cutting-edge technologies. Since 2007, we have confidently established ourselves as leaders in developing volunteer-driven initiatives that set us apart from traditional nonprofit organizations. Our long-term goals include: Clear Mission and Vision. Our agency is powered by the community spirit, with dedicated volunteers steering all operations, embodying the essence of selflessness and collaboration without relying on paid staff or executives. Cultivating and nurturing connections with a vibrant array of stakeholders. Learn More Our Mission Volunteerism at Its Best Our nonprofit organization is wholeheartedly dedicated to creating a meaningful and lasting impact around the globe. Through various programs and initiatives, we tirelessly strive to enhance the quality of life for individuals and communities in need, tackling urgent issues and nurturing hope. Our mission is to illuminate a brighter future for all, ensuring everyone has access to the resources and support they deserve. We invite you to join us on this essential journey to make a profound difference and forge a more equitable world for future generations. Celebrating 20 Years of Commitment to Leveraging Technology for Improved Access to Essential Resources. Over the past two decades, we have harnessed innovative technologies to enhance the accessibility of vital resources, ensuring that individuals and communities can easily obtain the tools and support they need. Essential Resources. Document Play video About Our Nonprofit Enhancing Educational Opportunities Advancing Health and Wellness Strengthening Community Resilience Our Volunteers Volunteers Extraorinaire Our agency is operated solely by volunteers. We have no paid staff and no paid executives. Because of this, there is no shortage of volunteer opportunities. We need volunteers in all areas of nonprofit organization operations. We also have great opportunities for college and high school students to fulfill their volunteer requirements. We encourage everyone/everywhere to volunteer; we have volunteer opportunities for all interested people. We celebrate our volunteers' contributions every year by selecting our Volunteers Extraordinaire. Winners are added to the Rainer Philanthropy Volunteers Hall of Fame. In 2017, we founded National Hotline Volunteer Month. We celebrate the people who graciously give their time and energy to the hotline, helpline, and chat lines each year. Volunteer Awareness Rainer Volunteers Volunteers Extraordinaire Our Volunteer Opportunities We offer excellent opportunities for college and high school students to fulfill their volunteer requirements. Coming up in 2024 is our #4Help Outreach Program. We encourage everyone/everywhere to volunteer. Volunteer opportunities exist for all interested people. More About Volunteering Our Projects AfterICU We believe that the best way we can help the 5,000,0000+ people who will have an ICU experience in 2017 and the medical professionals that will treat them, Learn More StarStar Numbers StarStar Phone Numbers for Nonprofits are short phone numbers, like 911 and 988, that begin with two stars. Learn More HelpUnited HelpUnited aims to be a watchdog service for the hotline industry. We plan to create universal best practices, by collecting data from the industry and to critical data from stakeholders. making sure that no one who is interested in improving the hotline industry is excluded. Learn More MyICU Guide MyICU Guide is an ongoing project blending the science behind post intensive care syndrome with the practical implications of PICS for former ICU patients and their families. Learn More View Our Other Projects Our Founders 2012 Boston Celtics Heroes Among Us Noelle & Rob Rainer were recently recognized as heroes among us by the Boston Celtics during halftime of the Celtics vs. Knicks game. It was a well-deserved honor for their outstanding contributions to the community. Congratulations to Noelle & Rob Rainer! The Rainers have been recognized for their exceptional work in various fields. Some of their notable achievements include the 2024 Presidential Lifetime Volunteer Service Award, 2022 Marquis Who's Who, 2020 Accreditation Council for Business Schools and Programs (BSP) Teaching Award, and the 8 Boston Celtics Heroes Among Us. The Rob & Noelle Rainer Foundation is a service of Rainer Philanthropies, Inc., a 501(C)3 non-profit organization. Rob and Noelle Rainer founded the Abuse Victim Hotline ("AVH") in 2008, which was the first SMS-based hotline service in the US. Since then, they have been dedicated building nonprofits and have spent much of their time doing so. Our Team Rest of the Team Our Blog View All Blog Posts

May 2024 Our Projects < Back Hotline Directory May 2024 Our mission is to provide everyone in the United States in need of a hotline or helpline service with easy access to all options that best match their needs. We're doing this by providing all hotlines, helpline, and chat lines with a free page on our site. The only volunteer-built database in the US with all hotlines, helplines, text chat, and web chat services added from scratch. We have chosen this mission because agencies with similar databases charge others to license their listings. Our database is open source and can be used for free by any nonprofit or school. We began building our database in March 2019, using only volunteers. By August 2022, we had close to 200,000 services, with detailed information about each service. At the latest count, we have 250,000 hotlines, helplines, and chat services listed in our database. Each hotline at hotlinedirectory.org has its own dynamic webpage, containing detailed information. We allow services to claim their pages and to update them. Volunteers operate our agency only. We have no paid staff and no paid executives. ONLY 100% volunteers. Every volunteer is treated equally. If a volunteer wants to learn more or do more, then they can. We have volunteers that work a few hours a week, and we have volunteers that work full-time. There is room for ANYONE who wants to join our team. To learn more, please visit our Volunteer Team Page. A Hotline Directory is a resource listing contact information for various helplines and hotlines that provide support and assistance on different issues. The directory typically includes phone numbers and other contact details for organizations that address specific needs, such as: Emergency Services : Contacts for immediate assistance in life-threatening situations, like police, fire departments, and medical emergencies. Mental Health Support : Helplines offering support for mental health issues, including crisis intervention, counseling, and referrals for further help. Substance Abuse : Numbers for organizations that provide support and resources for individuals struggling with drug or alcohol addiction. Domestic Violence and Abuse : Hotlines dedicated to helping victims of domestic violence, sexual assault, and other forms of abuse. Child and Youth Services : Contacts for services specifically aimed at protecting and supporting children and young people, such as child protective services and youth counseling. Elderly Support : Helplines offering assistance and resources for elderly individuals facing challenges such as isolation, abuse, or health issues. Disaster Relief : Information for organizations that provide aid and support during natural disasters and emergencies. Legal and Financial Advice : Hotlines offering free or low-cost legal assistance and financial counseling. LGBTQ+ Support : Contacts for organizations that provide support and resources for LGBTQ+ individuals. Health Information : Numbers for health information services that provide advice and answers to medical queries. Our Hotline Directory is a valuable tool for individuals seeking help, allowing them to quickly find the appropriate contact for their needs. It is often made available through various platforms, including online, in print, and through community centers. Visit hotlinedirectory.org . Previous Next

June 2024 Our Projects < Back MyICU Guide June 2024 MyICU Guide is a free tool made available to ALL families of ICU patients. Relying on hundreds of studies and other relevant materials to create easy to digest chunks of information to help families of ICU patients navigate the ICU. Below is an example of information contained in the guide. Table of Contents Introduction & Purpose of This Guide What to Expect in the ICU Meet the Care Team Medical Conditions That Lead to ICU Admission Patient Rights & Advocacy Daily ICU Diary: Forms & Observations Questions for Doctors, Nurses & Care Teams Delirium, Coma, and Medical Records Uploading Records & Building Patient History Discharge Planning Post-ICU Recovery Understanding PICS & Beyond Plain-English Medical Record Summaries Support & Volunteer Forums The Role of Family & Friends My Story: Rob's ICU Journey Final Checklists & Wrap-up Appendices & Exhibits Notes, Sources, & Reference Materials 1. Introduction & Purpose of This Guide When a loved one enters the Intensive Care Unit (ICU), life changes in an instant. This guide is designed to support families during one of the most disorienting and frightening periods they may ever experience. It provides a clear structure for capturing vital information, understanding the ICU process, and organizing a record that will assist with recovery long after discharge. This guide is also a way to empower family members to be more than passive observers: to become informed advocates, memory keepers, and participants in their loved one’s care journey. It was born from lived experience, and it is rooted in the belief that informed families make a meaningful difference. 2. What to Expect in the ICU 24/7 care from rotating teams Beeping monitors, tubes, ventilators, constant noise Changing shift teams every 8-12 hours Strict hygiene protocols, visiting hours Frequent medical jargon Did You Know? ICUs are among the most expensive hospital departments, both financially and emotionally. Patients may be unconscious, but family presence still matters. Tip for Families: Keep a notebook or use this guide daily. If allowed, take photos of the room layout to help your loved one later. Small memory triggers aid recovery. 3. Meet the Care Team Role Description Attending Physician Senior doctor overseeing care Residents/Fellows Doctors-in-training under supervision ICU Nurses Provide day-to-day hands-on care Respiratory Therapist Manages ventilator and breathing support Case Manager Assists with discharge and insurance PT/OT Specialists Begin early mobilization if possible Chaplains/Social Work Provide emotional/spiritual support 4. Medical Conditions That Lead to ICU Admission Common diagnoses include: Acute Respiratory Distress Syndrome (ARDS) Sepsis Stroke Heart failure Post-surgical monitoring Neurological emergencies (See Appendix B for full list with descriptions.) 5. Patient Rights & Advocacy Patients have the right to understand their treatment plan Ask for daily updates from the care team Assign a Designated Family Member (DFM) to receive info and relay to others Request a patient advocate or ombudsperson if needed Did You Know? You can request a family conference with the full ICU team. 6. Daily ICU Diary (Dynamic web-based + printable form) Each day: What happened medically What the patient looked like New medications or procedures Emotional observations Family questions/concerns This diary becomes essential during recovery. It will also populate the patient's dynamic PDF record. 7. Questions for Doctors, Nurses, & Care Teams Suggested questions: What is today’s goal Visit myicu.org to get your copy of our guide. Previous Next

A donation is a gift for charity, humanitarian aid, or to benefit a cause. A donation may take various forms, including money, alms, services, or goods such as clothing, toys, food, or vehicles. A donation may satisfy medical needs such as blood or organs for transplant. Donations to Rainer Philanthropies Donate Now Help us make a difference First name Last name Email Donate in the name of Enter the amount you wish to pay: $ Donate Thank you for your donation!

This Website (the “Website”) is operated by Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Company,” “Rainer Philanthropy,” or “We”) Privacy Policy Privacy Policy Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. Privacy Policy This Website (the “Website”) is operated by Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Company,” “Rainer Philanthropy,” or “We”). NAHSA is the leading national organization that provides directory services for all governmental and nonprofit hotlines and helplines. This privacy policy (the “Privacy Policy”) explains what information the Company collects on this Website, how We use your information, and your choices about how your information is collected and used. Please read this Privacy Policy carefully. Your use of this Website indicates that you have read and accepted its privacy practices as this Privacy Policy outlines. The Company respects your privacy, and while We may collect personally identifiable information, We pledge not to sell any personally identifiable information to a third party. This Privacy Policy is subject to change, so you are encouraged to review the Privacy Policy from time to time. The Company reserves the right to alter, modify, update, add to, subtract from, or otherwise change this Privacy Policy at any time for any reason or no reason. We will post any changes here, and any changes will become effective immediately upon being posted unless We tell you otherwise. Information Collection and Use While using the Website, you may be prompted to provide personally identifiable information, including but not limited to your name, location, email address, and financial information. The Company uses the information it collects about you to, among other things, improve our service, contact you when necessary, and provide anonymous reporting internally and to third parties to optimize the Website functionality and fulfill your requests, including but not limited to donation requests. Communications from the Site Promotions, Contests, and Newsletters: From time to time, the Company may conduct promotions or contests and issue newsletters. Participation in these promotions, contests, and newsletters is voluntary, and you, therefore, have a choice whether or not to disclose any of your information. We may use a third-party service provider to promote, contest, or administer the newsletters; such service providers will be prohibited from using your personally identifiable information for any other purpose. Any use and sharing of information gathered through promotions, contests, and newsletters will be disclosed during the sign-up process. Customer Service Announcements: You may receive an initial email after you sign up for the Website. We may also communicate with you in response to your inquiries. Company Announcements: From time to time, We may send you announcements regarding the Company. Although you may not opt out of these communications, you may unsubscribe to the mailing list to stop receiving them. We are a Telephone Directory Service By the nature of our business, we collect call numbers of callers to assist in routing callers to the hotline and/or helpline and/or chat by text and/or web chat service of their choosing. One of the goals of our agency is to collect essential data regarding objective criteria to assist us in providing the public with helpful information about each of the services to which we route our callers. The data collected does not relate to the content of calls. However, information such as how many rings until a service picks up a call, time on hold, and other such criteria will be collected but not tied to any specific phone number for purposes of our intended providing information about hotline services. We will also provide the caller with text messages, at their request, with details about the hotline or helpline to which a call has been routed. A caller may opt in or out of receiving text messages. Optional Membership Opportunities We offer different levels of membership on our website. Certain levels require disclosing information on names, phone numbers, and email addresses. The user provides any such information with complete and open knowledge that our agency shall not be liable for any accidental or malicious disclosure of this information, as should it take place, it will be without our approval. Information Sharing and Disclosure Aggregate Information (non-personally identifiable): We may share non-personally identifiable aggregate information with our partners and advertisers. This aggregate information does not identify individual users, and individual users will never be linked to their aggregate information and shared with a third party. Personally Identifiable Information: We will never sell personally identifiable information to any third party or share any personally identifiable information except for the manner detailed in the Legal Disclaimer section of the Privacy Policy. Log files: As with most other Web sites, We may collect and store certain information regularly. This information includes but is not limited to, internet protocol (“IP”) addresses, web browser information, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and click data. This information is used to analyze trends, to administer the site, and to gather demographic information about the user base as a whole. It is neither personally identifiable information nor linked to personally identifiable information. HTTP Cookies: A cookie is a small text file sent by a web server to a user’s browser for authentication, record-keeping, and tracking of a user’s activity on a website. Although We may use cookies on this site, We do not link them to personally identifiable information. Message Boards, Chat Rooms, Blogs, and Other User Forums: Any information you disclose during your use of message boards, chat rooms, blogs, or other user forums (“User Forums”) may be read, collected, or used by other visitors who access the User Forums. Please use caution when posting to User Forums. We bear no responsibility for any actions or policies of third parties who collect any information users may disclose in User Forums or other public areas. If We become aware of any third-party abuse of the User Forums, We reserve the right to take action, including but not limited to suspending/canceling a user and/or other legal action. Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by applicable laws, when necessary to protect our rights, to prevent fraud, and when required to comply with a judicial process, administrative process, court order, or other legal process served on our Website or the Company. Notice to California Residents / Your California Privacy Rights: Under California Civil Code § 1789.3, the provider of electronic commercial service shall provide to consumers with which it contracts to provide the service at the time it contracts to provide the service, and annually, on or before June 30 of each year after that, all of the following information: The name, address, and telephone number of the provider of service; Any charges to the consumer imposed by the provider for the use of the service and A consumer may follow procedures to resolve a complaint regarding the service or to receive further information regarding the use of the service, including the telephone number and address of the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs. To make such a request, please send an email to privacypolicy@4help.org . Please include “California Resident” in the subject line and your full name, email address, and postal address in your message. By using this website (individually and collectively, the “Service”), you also agree to the Service’s Terms and Conditions and Privacy Policy. Children Under Thirteen (13) Years of Age The Company does not knowingly collect any personally identifiable information from children under thirteen (13) years of age unless the collection complies with the Children’s Online Privacy Protection Act. If you are under thirteen (13) years of age, do not send any information about yourself to the Company. If the Company discovers that a child under 13 has provided the Company with personally identifiable information, the Company will use commercially reasonable efforts to delete that child’s personally identifiable information. Access to Personally Identifiable Information If any of your personally identifiable information changes, or if you no longer desire registration with the Website, you may edit/delete your information by unsubscribing from the mailing list, User Forums. Sale or Merger Should the Company undergo a business transition, merger, sale, or acquisition by another entity, your personally identifiable information will likely be among the transferred assets. The Company will notify you of this situation by prominently placing a notice on this site. Collection In and Transfer to The United States This Website is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide will be collected or transferred to the United States. By using the Website, participating in any of our services, and/or providing us with your information, you consent to this transfer. Contact Us If you have any questions about this Privacy Policy, please get in touch with us: Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. 45 Cobblestone Drive Hudson, NH 03051 (800) 580-1500 privacypolicy@4help.org