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This Website (the “Website”) is operated by Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Company,” “Rainer Philanthropy,” or “We”) Privacy Policy Privacy Policy Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. Privacy Policy This Website (the “Website”) is operated by Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. (the “Company,” “Rainer Philanthropy,” or “We”). NAHSA is the leading national organization that provides directory services for all governmental and nonprofit hotlines and helplines. This privacy policy (the “Privacy Policy”) explains what information the Company collects on this Website, how We use your information, and your choices about how your information is collected and used. Please read this Privacy Policy carefully. Your use of this Website indicates that you have read and accepted its privacy practices as this Privacy Policy outlines. The Company respects your privacy, and while We may collect personally identifiable information, We pledge not to sell any personally identifiable information to a third party. This Privacy Policy is subject to change, so you are encouraged to review the Privacy Policy from time to time. The Company reserves the right to alter, modify, update, add to, subtract from, or otherwise change this Privacy Policy at any time for any reason or no reason. We will post any changes here, and any changes will become effective immediately upon being posted unless We tell you otherwise. Information Collection and Use While using the Website, you may be prompted to provide personally identifiable information, including but not limited to your name, location, email address, and financial information. The Company uses the information it collects about you to, among other things, improve our service, contact you when necessary, and provide anonymous reporting internally and to third parties to optimize the Website functionality and fulfill your requests, including but not limited to donation requests. Communications from the Site Promotions, Contests, and Newsletters: From time to time, the Company may conduct promotions or contests and issue newsletters. Participation in these promotions, contests, and newsletters is voluntary, and you, therefore, have a choice whether or not to disclose any of your information. We may use a third-party service provider to promote, contest, or administer the newsletters; such service providers will be prohibited from using your personally identifiable information for any other purpose. Any use and sharing of information gathered through promotions, contests, and newsletters will be disclosed during the sign-up process. Customer Service Announcements: You may receive an initial email after you sign up for the Website. We may also communicate with you in response to your inquiries. Company Announcements: From time to time, We may send you announcements regarding the Company. Although you may not opt out of these communications, you may unsubscribe to the mailing list to stop receiving them. We are a Telephone Directory Service By the nature of our business, we collect call numbers of callers to assist in routing callers to the hotline and/or helpline and/or chat by text and/or web chat service of their choosing. One of the goals of our agency is to collect essential data regarding objective criteria to assist us in providing the public with helpful information about each of the services to which we route our callers. The data collected does not relate to the content of calls. However, information such as how many rings until a service picks up a call, time on hold, and other such criteria will be collected but not tied to any specific phone number for purposes of our intended providing information about hotline services. We will also provide the caller with text messages, at their request, with details about the hotline or helpline to which a call has been routed. A caller may opt in or out of receiving text messages. Optional Membership Opportunities We offer different levels of membership on our website. Certain levels require disclosing information on names, phone numbers, and email addresses. The user provides any such information with complete and open knowledge that our agency shall not be liable for any accidental or malicious disclosure of this information, as should it take place, it will be without our approval. Information Sharing and Disclosure Aggregate Information (non-personally identifiable): We may share non-personally identifiable aggregate information with our partners and advertisers. This aggregate information does not identify individual users, and individual users will never be linked to their aggregate information and shared with a third party. Personally Identifiable Information: We will never sell personally identifiable information to any third party or share any personally identifiable information except for the manner detailed in the Legal Disclaimer section of the Privacy Policy. Log files: As with most other Web sites, We may collect and store certain information regularly. This information includes but is not limited to, internet protocol (“IP”) addresses, web browser information, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and click data. This information is used to analyze trends, to administer the site, and to gather demographic information about the user base as a whole. It is neither personally identifiable information nor linked to personally identifiable information. HTTP Cookies: A cookie is a small text file sent by a web server to a user’s browser for authentication, record-keeping, and tracking of a user’s activity on a website. Although We may use cookies on this site, We do not link them to personally identifiable information. Message Boards, Chat Rooms, Blogs, and Other User Forums: Any information you disclose during your use of message boards, chat rooms, blogs, or other user forums (“User Forums”) may be read, collected, or used by other visitors who access the User Forums. Please use caution when posting to User Forums. We bear no responsibility for any actions or policies of third parties who collect any information users may disclose in User Forums or other public areas. If We become aware of any third-party abuse of the User Forums, We reserve the right to take action, including but not limited to suspending/canceling a user and/or other legal action. Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by applicable laws, when necessary to protect our rights, to prevent fraud, and when required to comply with a judicial process, administrative process, court order, or other legal process served on our Website or the Company. Notice to California Residents / Your California Privacy Rights: Under California Civil Code § 1789.3, the provider of electronic commercial service shall provide to consumers with which it contracts to provide the service at the time it contracts to provide the service, and annually, on or before June 30 of each year after that, all of the following information: The name, address, and telephone number of the provider of service; Any charges to the consumer imposed by the provider for the use of the service and A consumer may follow procedures to resolve a complaint regarding the service or to receive further information regarding the use of the service, including the telephone number and address of the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs. To make such a request, please send an email to privacypolicy@4help.org . Please include “California Resident” in the subject line and your full name, email address, and postal address in your message. By using this website (individually and collectively, the “Service”), you also agree to the Service’s Terms and Conditions and Privacy Policy. Children Under Thirteen (13) Years of Age The Company does not knowingly collect any personally identifiable information from children under thirteen (13) years of age unless the collection complies with the Children’s Online Privacy Protection Act. If you are under thirteen (13) years of age, do not send any information about yourself to the Company. If the Company discovers that a child under 13 has provided the Company with personally identifiable information, the Company will use commercially reasonable efforts to delete that child’s personally identifiable information. Access to Personally Identifiable Information If any of your personally identifiable information changes, or if you no longer desire registration with the Website, you may edit/delete your information by unsubscribing from the mailing list, User Forums. Sale or Merger Should the Company undergo a business transition, merger, sale, or acquisition by another entity, your personally identifiable information will likely be among the transferred assets. The Company will notify you of this situation by prominently placing a notice on this site. Collection In and Transfer to The United States This Website is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide will be collected or transferred to the United States. By using the Website, participating in any of our services, and/or providing us with your information, you consent to this transfer. Contact Us If you have any questions about this Privacy Policy, please get in touch with us: Worldwide Help Alliance Team, Inc. d/b/a Rainer Philanthropy, Inc. 45 Cobblestone Drive Hudson, NH 03051 (800) 580-1500 privacypolicy@4help.org

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Meet Our Team Ayesha Khatun Wix and SEO Specialist Email ayesha@starstar.org Phone (800) 580-1500, Ext. 300 Location Bangladesh More Details Jakwan Ahmed Web Designer Email jakwan@starstar.org Phone (800) 580-1500, Ext. 215 Location United Kingdon More Details Dr. Noelle Rainer Vice President Email noelle@starstar.org Phone (800) 580-1500, Ext. 222 Location United States More Details Tariq Shahzad Chief Operating Officer Email tariq@starstar.org Phone (800) 580-1500, Ext. 216 Location Pakistan More Details Robert Rainer Chief Delegation Officer Email rob@starstar.org Phone (800) 580-1500, Ext. 196 Location United States More Details

Wall of Heroes RaP Hero Robert Robinson Database Manager Added thousands of hotline, helpline and chat line services to our database and trained a team of volunteers how to use our systems. Read More RaP Hero Huizhe Zhu Managing Volunteer Database Coordinator & Volunteer Manager Read More RaP Hero Cecelia Templeton Managing Volunteer HelpUnited Website Design & Database Build Read More RaP Hero Justyn Fizgerald Volunteer Coordinator Coordinator of New Volunteers Read More RaP Hero Parvathy Sarma Managing Volunteer HelpUnited Outreach Team Coordinator Read More RaP Hero Jon Ruscoe Managing Volunteer Database Coordinator & Volunteer Manager Read More

Wall of Heroes RaP Hero Robert Robinson Database Manager Added thousands of hotline, helpline and chat line services to our database and trained a team of volunteers how to use our systems. Read More RaP Hero Huizhe Zhu Managing Volunteer Database Coordinator & Volunteer Manager Read More RaP Hero Cecelia Templeton Managing Volunteer HelpUnited Website Design & Database Build Read More RaP Hero Justyn Fizgerald Volunteer Coordinator Coordinator of New Volunteers Read More RaP Hero Parvathy Sarma Managing Volunteer HelpUnited Outreach Team Coordinator Read More RaP Hero Jon Ruscoe Managing Volunteer Database Coordinator & Volunteer Manager Read More

Meet Our Team Ayesha Khatun UIUX Designer/Wix Developer Email ayesha@starstar.org Phone (800) 580-1500, Ext. 300 Location Bangladesh More Details Dr. Noelle Rainer Vice President Email noelle@starstar.org Phone (800) 580-1500, Ext. 222 Location United States More Details Tariq Shahzad Chief Operating Officer Email tariq@starstar.org Phone (800) 580-1500, Ext. 216 Location Pakistan More Details Joshua Harber Web Developer Email josh@starstar.org Phone (800) 580-1500, Ext. 786 Location Russia More Details Carolyn McCarthy President Email carolyn@starstar.org Phone (800) 580-1500, Ext. 200 Location United States More Details Robert Rainer Chief Delegation Officer Email rob@starstar.org Phone (800) 580-1500, Ext. 196 Location United States More Details Malaika Syed Executive Assistant Email malaika@starstar.org Phone (800) 580-1500, Ext. 345 Location Pakistan More Details Annalyn dela Cruz Director of Sales Email annalyn@starstar.org Phone (800) 580-1500, Ext. 424 Location Philippines More Details Jakwan Ahmed Web Designer Email jakwan@starstar.org Phone (800) 580-1500, Ext. 215 Location United Kingdon More Details Jozefa Gabriel Executive Assistant Email jozefa@starstar.org Phone (800) 580-1500, Ext. 323 Location Philippines More Details

Our Projects #4Help At the latest count, we have 250,000 hotlines, helplines, and chat services listed in our database. Each hotline at 4help.org has its own dynamic webpage, Managers Rob Rainer, Ayesha Khatun, Tariq Muhammed, Dr. Noelle Rainer Start Date May 2016 Learn More HelpUnited HelpUnited is a project we plan to roll out in a few years. We aim to be a watchdog service for the hotline industry and a resource for all hotline volunteers to collaborate and exercise Managers Rob Rainer, Dr. Noelle Rainer, Ayesha Khatun, Tariq Muhammed Start Date May 2017 Learn More Post ICU We have made a significant commitment to informing the public about Post Intensive Care Syndrome ("PICS") through our After the ICU and PostICU projects Managers Rob Rainer, Dr. Noelle Rainer Start Date June 2018 Learn More After the ICU We believe that the best way we can help the 5,000,0000+ people who will have an ICU experience in 2017 and the medical professionals that will treat them, Managers Rob Rainer, Dr. Noelle Rainer, Tariq Muhammed, Ayesha Khatun Start Date December 2015 Learn More Hotline Directory Our mission is to provide everyone in the United States in need of a hotline or helpline service with easy access to all options that best match their needs. Managers Ayesha Khatun, Rob Rainer, Tariq Muhammed, Dr. Noelle Rainer Start Date May 2016 Learn More StarStar Numbers StarStar Phone Numbers for Nonprofits are short phone numbers, like 911 and 988, that begin with two stars. Managers Tariq Muhammed, Dr. Noelle Rainer, Rob Rainer, Ayesha Khatun Start Date August 2024 Learn More Discounted Tech Our mission is to build high-quality, sustainable, and economical technology solutions at steeply discounted pricing for deserving nonprofit agencies Managers Ayesha Khatun, Dr. Noelle Rainer, Tariq Muhammed, Rob Rainer Start Date January 2019 Learn More MyICU MyICU is an ongoing project blending the science behind post intensive care syndrome with the practical implications of PICS for former ICU patients and their families. Managers Tariq Muhammed, Dr. Noelle Rainer, Rob Rainer, Ayesha Khatun Start Date June 2017 Learn More Stomp Out Tobacco Our mission is to end the commercial growing, manufacturing, and sale of all tobacco products. We believe that if enough people take on our challenge, the world's politicians Managers Tariq Muhammed, Ayesha Khatun, Rob Rainer Start Date September 2020 Learn More